Legal Disclaimer>Website Legal Disclaimer

We attach great importance to the protection of your personal information security and privacy. We will take corresponding security measures in accordance with legal and regulatory requirements, and do our best to protect the security and controllability of your personal information. In view of this, we have formulated this privacy policy to explain to you how we collect, use, process, store, share, and transmit your personal information and important data when you visit the website or use the service.

It should be noted that this privacy policy applies to all services we provide to you through our website (client, mini program, and new forms that emerge with technological development). This policy does not apply to the services provided to you by other third parties, and the services provided to you by other third parties shall be subject to their separate privacy policies as explained to you.

Before using the services of (Ohooray Cross border Product Selection Network), please carefully read and fully understand this privacy policy, especially the terms marked in bold. You should focus on reading and confirm that you fully understand and agree before starting to use the services of (Ohooray Cross border Product Selection Network). By starting to use or continuing to use the services of (Ohooray Cross border Product Selection Network) after we update this privacy policy (we will promptly notify you of the update), you agree to the content of this privacy policy (including the updated version) and consent to us collecting, using, storing, and sharing your relevant information in accordance with this privacy policy.

This privacy policy will help you understand the following:

1. The types of personal information we collect

2. How we use your personal information

3. How do we share, transfer, and publicly disclose your personal information

4. How do we protect your personal information

5. How do you manage your personal information

6. How do we handle the information of minors

7. How can your information be transferred globally

8. How to update this privacy policy

1、 The types of personal information we collect

Personal information refers to various types of information recorded electronically or in other ways that can individually or in combination with other information identify the identity of a specific natural person or reflect the activities of a specific natural person, excluding anonymized information. The personal information covered in this privacy policy includes: basic information (including personal name, date of birth, gender, address, phone number, email); Personal identification information (including ID card, ID, passport, driver's license, etc.); Personal biometric information (including voiceprint, facial recognition features, etc.); Network identity identification information (including account, IP address, personal digital certificate, etc.); Personal property information (including recharge and consumption records, account balance, and other property information); Personal internet browsing history (including webpage browsing history, software usage history, click history); Personal commonly used device information (including hardware model, device MAC address, operating system type, software list unique device identification code).

The personal information we collect usually includes the following types:

（1） The personal information you provided about yourself

When you register as our user or use our services, you provide us with your personal information, including your name, nationality, address, phone number, email address, identification documents, payment account or bank information, and contact person information. The information you provide will continue to authorize us to use it during your use of the (Ohooray Cross border Product Selection Network) service. When you cancel your account, we will stop using the above information.

（2） The personal information of the third party you provided

When you use the services we provide, the personal information of third parties you provide to us includes but is not limited to (1) the personal information of the legal representative, person in charge, director or authorized agent of the enterprise that you provide to us when registering and applying for a website account, including surname, nationality, address, telephone number, email address, and identification documents; (2) the name, telephone number and contact address of the third-party recipient that you provide to us when you use our dropshipping service and the recipient is not yourself; and (3) the payment account or bank information of the third-party payer that you entrust to pay the order price to us. You promise and guarantee that if the information you provide contains personal information of other third parties, before you provide such personal information, you must ensure that you have obtained legal authorization and that the third party has agreed to allow you to provide their personal information to us. At the same time, you must ensure that the third party is aware of and agrees to be bound by this privacy agreement. If the information you provide causes damage to the third party, you will be solely responsible. If the third party raises a contrary opinion or expresses to us that they do not want to be bound by this privacy agreement, we will delete the relevant information. If it involves personal information of children, you need to obtain the consent of the corresponding child guardian before providing it.

（3） Information generated during your use of the service

When you use the services we provide, we may automatically collect the following information:

1. Log information: refers to the information that the system may automatically collect through cookies, web beacons, pixel tags, ETag, or other similar technologies when you use our services, including:

2. Device or software information, such as configuration information provided by your mobile device, web browser, or other programs used to access our services, your IP address, and the version and device identification code used by your mobile device;

3. The information you search for and browse while using our services, such as product information you browse, product data package download information;

4. Product order information: refers to the transaction records generated when you purchase products through the website, including product order records, payment records, and shipping information.

（4） The information collected by the third party we cooperate with from you

In certain specific business scenarios, in order to improve business processing capabilities, enhance response speed, ensure website security, or other considerations, we may use software service kits (SDKs) provided by capable third-party service providers to provide services to you. These SDKs may collect and use your personal information, and you hereby authorize and agree to our use of the following SDKs:

1. Real name authentication service provider Haoray International Limited aggregates data

In order to verify your real identity and your willingness to use the relevant services, we entrust a third-party real name authentication service provider to provide you with real name authentication services. You agree that we will provide your identity information to the third-party real name authentication service provider to complete real name authentication. At the same time, you agree that the third-party real name authentication service provider can collect corresponding identity information (name, ID card number), enterprise information (enterprise business license, legal representative identity information), and mobile phone number from you according to the authentication requirements to complete real name authentication. When you use the services of a third-party real name authentication service provider and provide personal information to them, we and the third-party real name authentication service provider act as independent data controllers and provide you with real name authentication services in accordance with the provisions of this privacy policy and the privacy policy of the third-party real name authentication service provider.

2、 How we use your personal information

（1） We will use your personal information to achieve the following functions and purposes of this privacy policy:

1. Complete membership registration and real name authentication for you, verify your account registration information;

2. Provide you with product information display;

During your use of our services, in order to provide you with more convenient and personalized information display, search, and push services that meet your needs, we may automatically collect device information about your use of our services and store it as network log information, including:

-Device Information: We will receive and record device related information (including device model, operating system version, device settings, unique device identifier, device environment, mobile application list, and other software and hardware feature information) based on your specific operations during software installation and/or use.

-Usage log information: When you use the services provided by our website, we will automatically collect detailed usage information of our website as service logs, including browsing, clicking to view, search queries, bookmarking, adding to shopping cart, transactions, after-sales, attention sharing information, publishing information, as well as IP address, browser type, telecom operator, language of use, access date and time.

You can also use search to accurately find the products or services you need. We will retain your search content for your convenience in repeatedly entering or displaying products or services associated with your search content.

Please note that individual device information, browser type, or search keyword information alone cannot identify your identity and do not belong to your personal information. We have the right to use it for any purpose; Only when your device information, browser type, or search keyword information is combined with your other information and can identify your identity, during the combined use period, we will treat your device information, browser type, or search keyword information as your personal information and process and protect it in accordance with this privacy policy.

3. Provide you with collection, add purchase, and follow functions

During your browsing of our website, you can choose to bookmark, follow, and add products and/or services that interest you to your shopping cart. During your use of the above functions, we may collect records and service log information including your favorites, followers, or added shopping carts.

4. Assist you in completing orders and order management

When you place an order for a specific product in our service, we will generate an order for you to purchase that product through the system. During the order process, you are required to provide at least the recipient's name, shipping address, and contact phone number. The order will also include information about the product you purchased, the specific order number, the time the order was created, and the amount you should pay. We collect this information to help you complete the transaction smoothly, ensure your transaction security, check order information, provide customer service and after-sales service, and for other purposes that we have explicitly informed you of.

In order to facilitate your understanding and management of order information, we will collect order information generated during your use of our services for display and management purposes, including but not limited to verifying your identity, confirming transactions, payment settlement, completing delivery, querying orders for you, and providing customer service consultation and after-sales service. We will also use your order information to determine if there are any abnormalities in your transaction to protect your transaction security.

5. Help you complete the payment

After you place your order, you can use payment services provided by third-party payment institutions that we cooperate with (including PayPal, Payoneer, Huiyuantong, and other payment channels, collectively referred to as "payment institutions"). The payment function itself does not collect your personal information, but we need to share your order number and transaction amount information with these payment institutions to confirm your payment instructions and complete the payment. If you choose to have other financial institutions provide payment services for you, we will also share your necessary bank card payment information, including bank card number and expiration date, with the corresponding financial institution you have chosen. You understand and agree that when you use third-party payment services to complete order payments, the personal information you provide during payment will be processed in accordance with the privacy policy of the third-party payment service provider.

If you request someone else to make the payment for you, you will need to provide the payment account and/or phone number of the payer. Please

Ensure that legal authorization has been obtained before providing the aforementioned information.

6. Assist in completing the delivery of goods to you or your designated recipient

After you place an order and complete the order payment, we, our affiliates, suppliers, and third-party logistics companies (hereinafter referred to as "logistics delivery entities") that cooperate with us or suppliers will complete the delivery of your order. You acknowledge and agree that we, our affiliates, suppliers, and logistics delivery entities that cooperate with us or our suppliers may use your order information during the delivery of goods to achieve delivery purposes, in order to ensure that the goods you purchase can be delivered smoothly, safely, and accurately.

In order to keep us informed and confirm the delivery progress and status in a timely manner, and to provide you with customer service and after-sales service, you agree that we may collect information related to the delivery progress from the logistics delivery entity.

7. Customer service and after-sales handling

When you contact us or apply for pre-sale, after-sale, dispute resolution, in order to ensure the security of your account and system, we need you to provide necessary personal information to verify your membership status.

In order to facilitate contact with you, assist you in resolving issues as soon as possible, or record the solutions and results of related issues, we may save your communication/call records and related content with us (including account information, order information, other information you provide to prove relevant facts, or contact information you leave). If you have inquiries, complaints, or suggestions regarding specific orders, we will use your account information and order information.

8. Provide you with security guarantees

In order to improve the security of your use of the services we provide, protect the personal and property safety of you or other users or the public from infringement, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, and more accurately identify violations of laws and regulations, we embed a third-party developed application security SDK in our website system to collect your device information, service log information, and may use or integrate your membership information, transaction information, device information, service log information, as well as information obtained by our affiliated companies and partners with your authorization or shared in accordance with the law, to comprehensively judge your account and transaction risks, verify your identity, detect and prevent security incidents, and take necessary records, audits, Analysis and disposal measures.

（2） You should be fully aware that in the following situations, we do not need your authorization or consent to collect and use personal information:

1. Related to national security and defense security;

2. Matters related to public safety, public health, and major public interests;

3. Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and judgment execution;

4. For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;

5. Personal information that you disclose to the public on your own;

6. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.

7. Necessary for signing and fulfilling relevant agreements or other written documents with you;

8. Necessary for maintaining the safe and stable operation of the services provided;

9. Academic research institutions conduct statistical or academic research necessary for the public interest, and when providing results of academic research or descriptions to external parties, they de identify the personal information contained in the results;

10. Other circumstances stipulated by laws and regulations

（3） Our rules for using your personal information

If we use the information for purposes not specified in this privacy policy, or use information collected for specific purposes for other purposes, or if we actively obtain your personal information from third parties, we will obtain your consent in advance.

If we indirectly obtain your information from a third party, we will explicitly request the third party in writing to collect personal information after obtaining your consent in accordance with the law, and inform you of the content of the shared information. If sensitive information is involved, it must be confirmed by you before being provided to us for use. We will require the third party to make a commitment to the legality and compliance of the source of personal information. If the third party violates the law, we will explicitly require the third party to bear corresponding legal responsibilities; At the same time, our professional security team will reinforce the security of personal information, including sensitive information reporting, encrypted storage of sensitive information, and access control. We will use no less protective measures and measures than we do for our own users' personal information to protect indirectly obtained personal information.

Please be informed that, in accordance with applicable laws, if we take technical and other necessary measures to process personal information that makes it impossible for the data recipient to re identify specific individuals and cannot be restored, or if we may conduct de identification research, statistical analysis, and prediction on the collected information for the purpose of improving website content and layout, providing product or service support for business decisions, and improving our products and services (including using anonymous data for machine learning or model algorithm training), then the use of such processed data does not require further notice to you and your consent.

3. If we cease to operate the website, we will promptly stop the activity of collecting your personal information, notify you of the cessation of operation in the form of individual delivery or announcement, and delete or anonymize the personal information related to the discontinued business that we hold. If it involves personal information of children, we will promptly notify the child's guardian of the cessation of operations.

4、 How do we share, transfer, and publicly disclose your information

（1） Sharing

In general, we do not share your personal information with other companies, organizations, or individuals, except in the following situations:

(1) Obtaining your explicit consent or authorization in advance;

(2) Provide as necessary in accordance with applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements;

(3) Within the scope permitted by laws and regulations, it is necessary to provide information to protect the interests, property, or security of the website, you or other users, or the public from harm, such as exchanging information with other companies and organizations to prevent illegal activities such as fraud and reduce credit risks. However, this does not include the sale, rental, sharing, or other disclosure of personal information for profit in violation of the commitments made in this privacy policy;

(4) Only by sharing your personal information can we achieve the core functions of our services or provide the services you need;

(5) To handle disputes or controversies between you and others as per your request;

(6) Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;

(7) Used for academic research purposes;

(8) Used based on the social public interest that complies with laws and regulations.

2. Sharing at your initiative: When you purchase goods or services through the website, you agree that we will share the necessary information related to the transaction in your order information with the providers of the relevant goods or services based on your choice, in order to meet your transaction and after-sales service needs.

3. Sharing with affiliated companies: In order for us to provide products and services to you based on our website account, recommend information that you may be interested in, identify abnormal member accounts, and protect the personal and property safety of our affiliated companies or other users or the public from infringement, you acknowledge and agree that your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share necessary personal information and are bound by the purposes stated in this privacy policy. If we share your sensitive personal information or if our affiliated companies change the purpose of using and processing your personal information, we will seek your authorization and consent again.

4. Sharing with authorized partners: We may entrust authorized partners to provide you with certain services or perform functions on our behalf. In this case, you agree that we will share your order information, account information, device information, payment information, location information, etc. with authorized partners. The purpose of sharing this information is to achieve the core shopping function of our services, such as sharing your order information with logistics and delivery service providers in order to arrange delivery; We need to share the ordering and receiving information in your order with the supplier to instruct them to deliver goods or provide services; We also need to share your device information, account information, etc. with third-party risk control service providers to ensure the security of your transactions. We will only share your information for the legal, legitimate, necessary, specific, and clear purposes stated in this privacy policy. Authorized partners can only access the information they need to perform their duties and may not use this information for any other purpose. We do not allow partners to delegate personal information related to children.

At present, our authorized partners include the following types:

(1) Authorized third-party payment partners;

(2) Authorized third-party risk control partners;

(3) Third party real name authentication service providers;

(4) Logistics and delivery service providers;

(5) Commodity suppliers.

5. In order to enable you to use the above services and features, our website will embed SDK or other similar applications from authorized partners. We will conduct strict security checks on the application programming interfaces (APIs) and software development kits (SDKs) used by authorized partners to obtain relevant information, and agree with authorized partners on strict data protection measures to process personal information in accordance with our entrusted purposes, service instructions, this privacy policy, and any other relevant confidentiality and security measures.

（2） Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2. In the event of a merger, acquisition, or bankruptcy liquidation of the website operator, or other situations involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company, organization, or individual to seek authorization and consent from you again.

（3） Public disclosure

We will only publicly disclose your personal information in the following situations:

1. With your explicit consent or based on your voluntary choice, we may publicly disclose your personal information;

2. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of the website, or to protect the personal and property safety of website users or the public from infringement, we may disclose personal information about you, including relevant violations and measures taken by the website against you, in accordance with laws and regulations or with your consent.

（4） Exceptions to obtaining prior authorization and consent for sharing, transferring, or publicly disclosing personal information

In the following situations, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization and consent:

1. Related to national security and defense security;

2. Matters related to public safety, public health, and major public interests;

3. Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and judgment execution;

4. For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;

5. Personal information that you disclose to the public on your own;

6. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.

5、 How do we protect your information

1. We have taken security measures that comply with industry standards and are reasonable and feasible to protect your information, preventing unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, when exchanging data between your browser and server, it is protected by SSL protocol encryption; We also provide HTTPS protocol for secure browsing on our website; We will use encryption technology to enhance the security of sensitive personal information; We will use trusted protection mechanisms to prevent personal information from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

2. We have an industry-leading data security management system centered around data lifecycle, which enhances the security of the entire system from multiple dimensions such as organizational construction, system design, personnel management, and product technology.

3. We will take reasonable and feasible measures to avoid collecting irrelevant personal information as much as possible. We will only retain your personal information for the period necessary to achieve the purposes stated in this privacy policy, unless there is a mandatory retention requirement by law, such as the Electronic Commerce Law of the People's Republic of China requiring the retention of product and service information and transaction information for no less than three years from the date of completion of the transaction. And our criteria for determining the aforementioned deadline include:

(1) To complete the transaction purposes related to you, maintain corresponding transaction and business records, and respond to your possible inquiries or complaints;

(2) Ensure the safety and quality of the services we provide to you;

(3) Do you agree to a longer retention period;

(4) Are there any other special agreements regarding retention periods.

4. After your personal information exceeds the retention period, we will delete your personal information or anonymize it in accordance with applicable laws.

5. The Internet is not an absolutely safe environment. When using website services to conduct online transactions, you will inevitably disclose your personal information, such as contact information or contact address, to the counterparty or potential counterparty. Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information, especially your account or password, has been leaked, please contact the website customer service immediately so that we can take corresponding measures according to your application.

6. Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even sensitive personal information. Please consider more carefully whether to share or even publicly share relevant information when using our services

7. Please use complex passwords to help us ensure the security of your account. We will do our best to ensure the security of any information you send to us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.

8. In the event of an unfortunate personal information security incident, we will inform you in accordance with legal and regulatory requirements of the basic situation and possible impact of the security incident, the measures we have taken or will take to deal with it, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will inform you of the relevant situation of the event through email, letter, phone, push notifications, etc. When it is difficult to inform individual information subjects one by one, we will adopt a reasonable and effective way to publish an announcement.

6、 How do you manage your personal information

You can access and manage your personal information through the following methods:

（1） Query, correct, and supplement your personal information

You have the right to inquire, correct or supplement your information. You can do it yourself through the following methods:

1. Log in to the website, enter the "Personal Center", click on "Basic Information" to query and partially correct personal information and personal account related information;

2. Choose to contact customer service for assistance in querying, correcting, or supplementing your information.

（2） Delete your information

In the following situations, you can request us to delete your personal information:

If our handling of personal information violates laws and regulations;

If we collect and use your personal information without your explicit consent;

3. If our handling of personal information seriously violates our agreement with you;

If you no longer use our services, or if you voluntarily cancel your account;

5. If we permanently cease to provide you with products or services.

If we decide to respond to your deletion request, we will also notify the subjects who have obtained your personal information from us as much as possible and request them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these subjects have independently obtained your authorization).

When you or we assist you in deleting relevant information, due to applicable laws and security technologies, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.

（3） Cancel your account

If you wish to cancel our services, you can apply to cancel your account with us. After we agree to cancel your account, we will stop providing services to you, delete your personal information as required by applicable laws, or anonymize it. Due to the fact that canceling your website account will prevent you from using our services, please proceed with caution.

（4） In response to your above request

To ensure safety, you may need to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request.

In the following situations, as required by laws and regulations, we will not be able to respond to your request:

(1) Related to national security and defense security;

(2) Related to public safety, public health, and major public interests;

(3) Related to criminal investigation, prosecution, trial, and execution of judgments;

(4) There is sufficient evidence to indicate that the personal information subject has subjective malice or abuse of rights;

(5) Responding to your request will result in serious harm to your or other individuals' or organizations' legitimate rights and interests;

(6) Involving trade secrets.

7、 How do we handle the information of minors

We assume that you have the corresponding capacity for civil conduct in e-commerce activities. If you are a minor, we request that you ask your parents or other guardians to carefully read this privacy policy and use our services or provide information to us with their consent.

If we identify you as a child user, we will notify your guardian and request their consent to the rules for the collection and use of children's personal information. We will only use, share, transfer or disclose personal information of children collected with the consent of parents or other guardians to use our services, as permitted by laws and regulations, with the explicit consent of parents or other guardians, or as necessary to protect the children.

If you are the parent or other guardian of a child, please pay attention to whether the child under your guardianship is using our services with your authorized consent.

8、 How can your information be transferred globally

The personal information collected and generated during our operations within the territory of the People's Republic of China is stored within China, except in the following circumstances:

(1) The applicable laws have clear provisions;

(2) Obtain your explicit authorization;

(3) You conduct cross-border transactions and other personal initiatives through the Internet.

In response to the above situation, we will ensure that your personal information is adequately protected in accordance with this privacy policy.

Your information may also be transmitted to other countries or regions. The jurisdictions where these global facilities are located may not protect personal information according to the same standards as the jurisdiction where you are located, and there may be different risks depending on different data protection laws. We may transfer your personal information to overseas facilities and store it. However, this will not change our commitment to comply with this privacy policy and protect your personal information.

If we need to transfer personal information outside of your jurisdiction, whether to our affiliated companies or third-party service providers, we will comply with applicable laws. We ensure that all such transfers comply with local applicable data protection laws by implementing unified security measures.

9、 How to update this privacy policy

Our privacy policy may change. Without your explicit consent, we will not restrict the rights you are entitled to under this privacy policy. We publish any changes to our privacy policy through website announcements. This type of privacy policy change will apply from the effective date specified at the beginning of this privacy policy. We suggest that you regularly check the website's webpage for the latest information on the privacy policy. Your continued use of the website's services will be considered acceptance of the updated privacy policy. When we collect more personal information from you or when we use or disclose your personal information for new purposes, we will seek your consent again.